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How Employee Limits are Allocated

Every NeuHR subscription plan includes a maximum number of employees your organisation can have active at any time. This limit applies across all employees in your account and is enforced when adding new employees.

Your employee limit is set by your subscription plan. Navigate to SettingsBilling to view the available plans and their employee limits.

PlanPriceEmployee Limit
StarterFreeUp to 10 employees
EssentialS$49/moUp to 10 employees
AgileS$79/moUp to 20 employees
GrowthS$99/moUp to 50 employees
ScaleS$199/moUp to 300 employees

Your current plan is highlighted with a Current badge on the Billing page.

Billing page showing Starter, Essential, Agile, and Growth subscription plans with employee limits

Scale plan (marked as Current) showing Up to 300 employees

Only Active and Offboarding employees are counted toward your plan’s employee limit. Employees with the following statuses do not count:

  • Draft — employees who have been created but not yet published
  • Deactivated — employees who have been offboarded and deactivated

If you need more employees than your current plan allows without upgrading to the next tier, you can purchase additional headcount through the Add-on Plans section.

The Add-on Headcount option costs S$10/month per additional employee and allows you to grow your team without switching plans. Scroll to the Add-on Plans section on the Billing page and click Buy Add-on.

Add-on Plans section with the Add-on Headcount card and Buy Add-on button

In the Purchase Add-on Headcount dialog, enter the Quantity of additional employee slots you need. The dialog shows the unit price, total monthly cost, and the maximum number of add-on seats available for your current plan.

Purchase Add-on Headcount dialog showing Quantity, Unit Price, and Total