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How to Update My Claims

You can update a claim as long as it is still in Pending status. Once a claim has been endorsed or approved, it can no longer be edited.

  1. From the left sidebar, expand Claims and click My Claims. The My Pending Claims tab shows your submitted claims.

    Click the claim ID (e.g., CLM-3) that you want to update.

    My Claims list showing CLM-3 and CLM-1 with Pending status

  2. The View Claim page opens showing the claim details and the attached receipt. Scroll down and click the Edit button at the bottom right.

    View Claim page scrolled to bottom showing the Edit and Cancel Claim buttons

  3. The Update Claim page opens with all editable fields pre-filled. Update any fields you need to change:

    • Company and Category / Subcategory
    • Currency and Total Amount
    • Tax Included (Yes / No)
    • Receipt Date
    • Receipt Upload — add or remove receipt files

    Update Claim form showing Company, Category, Subcategory, Total Amount, Tax Included, and Receipt Date fields

  4. Scroll down to the Remarks field. Update your notes if needed, then click Update to save the changes.

    Bottom of Update Claim form showing Remarks field with existing notes and the Update button

  5. A green “Claim has been updated” notification confirms your changes were saved. You are returned to the View Claim page showing the updated claim details.

    View Claim page with a green "Claim has been updated" success notification